Orange County NC Website
Browse       Search
4 <br />6. Supplies. TBI shall provide sufficient card stock, size 4" by 6", on which to print <br />OCHD's bills and/or notices. TBI shall provide printing cartridges and ink for <br />laser printers and for postage machines. TBI .shall provide all necessary storage <br />far materials used in connection with the services performed by TBI under this <br />Agreement. Further, TBI shall maintain additional supplies stored in a facility <br />other than that normally used for printing bills and/or notices far OCHD's <br />customers and at a location that is readily accessible to facilitate minimum <br />interruption of OCHD's mailings should a fire, theft or accident destroy mailing <br />supplies at the printing facilities of TBI. TBI shall also maintain at an alternative <br />facility such equipment, software and accessories as would be necessary to <br />continue OCHD's mailings within three business days or less should an accident <br />or disaster, whether man-made or act of God, were to destroy the primary <br />facilities normally used by TBI to print and mail OCHD's bills and/or notices. <br />TBI shall implement such procedures as aze necessary to ensure that OCHD is not <br />billed for supplies not used in connection with services under this Agreement. <br />TBI shall maintain such records, including daily records, as aze necessary to <br />verify the use of supplies and postage by TBI in connection with. service under <br />this Agreement and shall make those records available to OCHD under reasonable <br />notice. OCHD shall not be responsible for the cost of supplies, which TBI cannot <br />document, were used pursuant to this Agreement. OCHD shall not be responsible <br />for the cost of supplies until they are actually used in the printing of bills and/or <br />notices. <br />7. Quality. TBI shall deliver bills and/or notices to the U.S. Post Office for OCHD <br />for deliver. TBI shall implement safeguards and checks to avoid doubles, wrong <br />addresses, improper dates, and other erroneous information in bills and/or notices. <br />Every bill and/or notice will be sent each day with the highest level of quality <br />OCHD would expect. Any bills and/or notices which are not presentable or have <br />incorrect information not supplied by OCHD, will be reprinted at TBI's expense. <br />TBI warrants that it has the ability and resources to provide bill and/or notice <br />services to OCHD's customers as set forth here and on a timely basis and at the <br />quality required by OCHD. Bill and/or notice. card stock shall be not less than <br />those in use by OCHD at the time this Agreement is executed. <br />IY. TERM/CANCELLATION <br />1. Term. The initial term of this Agreement shall be for three yeazs beginning on <br />the first day of the month following successful testing and approval by OCHD to <br />proceed, and upon such approval sha11~ continue for 3 years unless terminated <br />pursuant to the terms set forth herein. Termination without cause at the end of the <br />term shall be effected by ninety days advance written notice to the other party of <br />the intent to terminate the Agreement. <br />