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ORANGE COUNTY <br />BOARD OF COMMISSIONERS <br />ACTION AGENDA ITEM ABSTRACT <br />Meeting Date: September 4, 2001 <br />Action Agenda <br />Item No. 'g_~ <br />SUBJECT: Organization Assessment -Proposed Phase 2 Information Technology Review <br />_. By Institute of Government <br />DEPARTMENT: Manager's OfFce PUBLIC HEARING: (Y/N) No <br />ATTACHMENT(S): <br />Institute of Government Proposal <br />INFORMATION CONTACT: <br />John Link, County Manager, <br />Extension 2300 <br />Elaine Holmes, Personnel Director, <br />Extension 2550 <br />TELEPHONE NUMBERS: <br />Hillsborough 732-8181 <br />Chapel Hill 968-4501 <br />Durham 688-7331 <br />Mebane 336-227-2031 <br />PURPOSE: To consider approving a proposal for consulting services from the Institute of <br />Government, in follow up to the Board's request, to complete the information technology review <br />planned as Phase 2 of the County's organization assessment initiative. <br />BACKGROUND: At the June 25 Board of Commissioners' meeting, the Board approved the <br />Phase 1 proposal from the IOG to initiate work on the planned organizational assessment with <br />an organizational study survey and a communications review. The Board also expressed its <br />desire to have a Phase 2 study that would review the County's Information Technology plan in <br />terms of what has been accomplished and how the infrastructure is supporting County <br />communications. For the Phase 2 review, the Board indicated its desire to assess information <br />technology and services from the perspective of the users of the technology and systems. The <br />Board asked staff to return with a proposal for the Phase 2 IT review. <br />The IOG's Kevin FitzGerald, Planning Director for the Center for Public Technology, now is <br />conducting the Phase 1 review to be completed later this month and in the course of the Phase <br />1 interviews also has been engaged in discussions related to the Phase 2 IT review. Mr. <br />FitzGerald has submitted on behalf of the IOG the attached proposal for the Phase 2 review. In <br />summary, the IOG review would include: <br />• Interviews with Orange County Commissioners, selected department heads, IS staff and <br />selected leaders of the County's Information Technology Committee. <br />• Review of the status of infiormation technology in the County as it relates to the County's IT <br />plan. <br />