Agenda - 06-25-2001-8g - Laserfiche WebLink

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In terms of seeking a consultant, it was planned to explore first with the Institute of Government (IOG) its services and the possibility of the IOG providing the consultant. IOG Phase 1 Study Proposal In follow up to the April 16 work session, staff discussed with the IOG the study needs and plan. The IOG has provided a proposal for the services it could provide in completing a Phase 1 response to the Board of Commissioners' assessment objectives. Attached is the IOG proposal far services. The principal consultant completing the work would be IOG staff member Kevin FitzGerald. The attachment includes Mr. FitzGerald's resume. In summary, the IOG proposal provides for Phase 1 work to include: • Survey of organizational studies completed by the five organizations named in Item 1 above (OWASA, City of Winston-Salem, Town of Chapel Hill, Triangle J Council of Governments and the North Carolina Association of County Commissioners) and written report of findings. • Communications review including: / Gaining understanding of the interests of the County leadership in terms of improving the communications functions, through interviews with County Commissioners, County Manager, Clerk to the Board, Information Specialist, Management Analyst and selected department heads. / Reviewing the present County organization of communications functions and communications practices. / Comparing the Orange County communications organization and practices with benchmark organizations, including the counties of Buncombe, Catawba, Durham, Forsyth, Guilford and New Hanover and the Towns of Cary, Hickory and Salisbury. / Evaluation of Orange County publications, including web publications, for readability and effectiveness. / Evaluation of Orange County's use of Internet technology to accomplish communications functions. / Written report with recommendations. Following the Board's receipt and consideration of information from the Phase 1 review, then the Board could decide on recommendations to implement or explore further from the Phase study. In terms of time frame, the IOG proposes -contingent on June Board approval of the Phase 1 proposal and plan--that it would initiate the Phase 1 study in July and complete it by early September. FINANCIAL IMPACT: The IOG charge for the Phase 1 work is $7,500. Funds for the organizational assessment project are included in the recommended budget for 2001-02.