Orange County NC Website
DocuSign Envelope ID:294BB418-E1F3-4C25-885F-5006334D0849 <br /> 2.8 Labor <br /> No subcontract labor will be used in the process of inspection, testing and repair of <br /> Class II medical devices. All labor will be authorized by the device manufacturer as <br /> factory trained and certified to be competent. All Employees are covered by <br /> Workmen's Compensation. <br /> 3. Repair Services <br /> 3.1 Definition <br /> Repair Services shall consist of those services necessary to restore non- <br /> operational, damaged, or worn equipment to safe operational status and which are <br /> not included in the manufacturer's warranty or preventive maintenance agreement <br /> (equipment which is included in the agreement is listed in Addendum 2 for Orange <br /> Co. EMS and Addendum 3 for South Orange Co. EMS). <br /> 3.2 Initiation of Repairs <br /> Repair Services may be initiated following a demand for service from the <br /> Customer, or they may result from defects detected during a preventive <br /> maintenance inspection. A demand repair performed on site will be charged at the <br /> service rate of $90.00 per hour labor plus parts. Labor is billed in 15 minute <br /> increments. Parts will be invoiced in accordance with the Company's published <br /> price list. Additionally, for each cot in need of repair, a complete preventive <br /> maintenance inspection must also be performed. If an unscheduled visit is called <br /> for, there will be no travel charge if the repair can wait until technician is in the <br /> area. <br /> 4. Other Specific Terms <br /> 4.1 Pre-Contract Inspection <br /> Prior to Company's acceptance of the Equipment under this agreement, all <br /> equipment will be subject to an inspection to determine working condition and <br /> acceptability. If Company determines that the equipment is not in acceptable <br /> working condition, the Company will provide the Customer with an estimate of the <br /> cost of bringing the Equipment to acceptable working condition and necessary <br /> repairs. Estimates provided to the Customer will be in accordance with the <br /> Company's time and material rates in effect. <br /> 4.2 Non-Company Repair or Modification <br /> Company shall not be obligated under this agreement to provide maintenance or <br /> repair services on Equipment that is necessary as a result of service, repair or <br /> replacement of parts, or attachments, or modification of the Equipment performed <br /> by anyone other than an authorized Company technician. <br /> 4.3 Presentation of Equipment <br /> Equipment should be provided at least every 30 minutes; otherwise, waiting time <br /> will have to be billed as repair time. Customer will be billed for all units listed in <br /> Addendum 2 and 3 , whether or not they are presented at time of visit. Additional <br /> equipment presented for PMs that are not listed in Addendum 2 or 3 will be billed <br /> at a comparable rate as those listed in Addendum 2 and 3. <br /> 4.4 Warranty <br /> A ninety (90) day limited warranty shall apply to all workmanship and parts <br /> replaced during the scheduled preventive maintenance and demand repairs. <br /> Warranty shall be limited to the repair or replacement of the affected part at the <br /> discretion of the Company. In no case shall the Company be liable for damage or <br /> injury to persons or property, which may result from the use of products which <br /> Customer repairs. <br /> 4.5 Training <br /> The Customer is responsible for all training of its employees and users of the <br /> Equipment in its safe and proper operation. Company may provide training <br /> materials or assistance, if requested, but the sole responsibility for employee <br /> training remains with the Customer. <br /> Page 2 of 3 <br />