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Orange County Page 16 <br />Needs Assessment Project <br />business. Portability ensures that the investrnent in software will be preserved if a different <br />vendor's platform is implemented at a future date: <br />The main criterion for the hardware is flexibility. The hardware must have the capacity to grow <br />in terms of the number of users, processing power, and storage capacity without response time <br />degradation. Hardware and softwaze standards should be established to promote ease of support <br />by technical staff and to promote uniformity and sharing of information among County <br />employees. <br />Oranue County IT Plan <br />Orange County's Strategic IT Plan (initiated November 1997, updated annually) conforms to the <br />standards lisfed above. The County has been working for three yeazs to bring its infrastructure up <br />to a standazd that will support modern systems. <br />The County network has been upgraded to a frame relay wide azea network capable of <br />supporting Client/Server, web enabled, distributed. applications. The various personal computers <br />within the county .have been brought up to a minimum maintainable standazd. These PCs will be <br />replaced under a life cycle policy where approximately 25% will be replaced each yeaz. A <br />technical support and training initiative has been established to insure proper end user support is <br />available to departmental personnel. Training should not be considered an "event" but part of an <br />ongoing improvement process aimed at keeping employees efficient and effective in the use of <br />new technologies and systems. All of these elements will help to facilitate the introduction of <br />new integrated software systems. <br />