2020-203-E IT - Meridian IT Mutare

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DocuSign Envelope ID: F69D8FD2-8262-47FC-BCCC-E5E48D84B33A Pre-Paid Block Agreement Orange County, North Omeridian IT Carolina Orange County,NC_MIT AGREEMENT Pre-Paid Project#: SRV136017 Block SRV136017 20200228v1.doc Service Coordination Meridian's Service Operations Team provides service coordination for this Agreement. This includes scheduling and coordinating the necessary resources to execute professional services, as requested. The Team will create Change Orders when required, and present a separate project SOW, if necessary. Travel, Hours and Invoicing This Agreement is a Pre-Paid, Time & Materials agreement. Client will be invoiced for the total amount of the Agreement upon acceptance. Meridian will track all hours worked and deduct time as it is applied from the block of dollars, as a pre-paid balance remains available. Time will only be deducted for hours worked, with the following conditions: • Prices quoted are exclusive of travel expenses. Travel expenses will be incurred if onsite services are required by non-local Meridian resources. All travel expenses will be approved by Client in writing prior to booking and will be invoiced separately to Client, at actual cost. • For clients being serviced by resources from a local Meridian office, a travel charge will be applied for all on-site Avaya Collaboration and Cabling services based on distance from that office (defined in rate table below). Only Avaya Collaboration and Cabling services incur a travel charge. Travel charges will be deducted from the block. • For clients being serviced by resources from a local Meridian office, minimum hours are applied for all non-Avaya Collaboration/non-Cabling services. A minimum of one (1) hour will be charged for remote activities, a minimum of four (4) hours will be charged per onsite visit during normal business hours and a minimum of eight (8) hours will be charged per onsite visit for unscheduled or work outside Meridian's normal business hours. • If services performed exceed the remaining pre-paid balance, overages will be invoiced directly to Client. Client may decide to purchase another pre-paid block, at which time the overage will be deducted from the new pre-paid block balance. Pricing, Expiration and Renewal • If services are performed at a Prevailing Wage eligible location, a surcharge will be added to the hourly charges identified in the Rate Table below, in order to remain compliant with prevailing wages established by the Department of Labor& Industries. • Scheduled services cancelled with less than one (1) business day notice, may incur a $250 cancellation fee. • Prices quoted are exclusive of taxes. • This Agreement will expire when all pre-paid dollars have been used or one (1) year after the date of Client acceptance below (or Agreement date, if acceptance date is not provided), whichever is sooner. All remaining dollars will be forfeited at agreement expiration. • Prices quoted in this Agreement are protected for one (1) year from date of acceptance below (or Agreement date, if acceptance date is not provided), and will remain in effect unless either Party gives written cancelation to the other Party. • A Change Order (CO) will be issued to purchase an additional pre-paid block, which will extend the expiration date an additional twelve (12) months. Any rate changes for the new term will be identified in the CO. • Either party may cancel this agreement at any time with written notice. Services rendered prior to the written request to cancel will be deducted from the remaining pre-paid balance. Client is only obligated to pay for overages for services rendered prior to the written request to cancel. Nine Parkway North,Suite 500 www.meridianitinc.com AGREEMENT-PPB Rev 7.2019 v4 Deerfield, IL 60015-2544 (847)964-2664 Page 2 of 5