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DocuSign Envelope ID:3FDDF183-DEOC-45F5-AE17-OB9CF99E613F <br /> interested persons and their representatives, if any, an opportunity <br /> to submit evidence relevant to the complaint. <br /> 2. The investigation will not exceed 30 days, absent a 15-day <br /> extension for extenuating circumstances. <br /> C. Resolution of Matters <br /> I. If the investigation indicates a failure to comply with the Act, the <br /> agency Director or his/her designee will so inform the recipient <br /> and the matter will be resolved by informal means whenever <br /> possible within 60 days. <br /> 2. If the matter cannot be resolved by informal means, then the <br /> individual will be informed of his or her right to appeal further to <br /> the Office of General Counsel within DHHS. This notice will be <br /> provided in the primary language of the individual with Limited <br /> English Proficiency. <br /> 3. If not resolved by DHHS, then complaint will be forwarded to <br /> OCR, USDHHS, and Region IV. <br /> Submitted <br /> Director <br /> Date: <br /> 11 <br />