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DocuSign Envelope ID:3FDDF183-DEOC-45F5-AE17-OB9CF99E613F <br /> The agency is responsible for assessing the needs of the population <br /> to be served. Such assessment will include,but not be limited to <br /> the following: <br /> a. The non-English languages that are likely to be <br /> encountered in its program will be identified. <br /> b. An estimate of the number of people in the community for <br /> who English is not the primary language used for <br /> communication will be completed and updated annually. <br /> To identify the languages and number of LEP individuals <br /> local entities should review: <br /> i. census data <br /> ii. school system data <br /> iii. reports from federal, state, and local governments <br /> iv. community agencies' information, and <br /> V. data from client files <br /> C. The points of contact in the program or activity where <br /> language assistance is likely to be needed will be identified. <br /> 3. Determining the Language Needs of Each Applicant/Recipient <br /> The agency will determine the language needs of each <br /> applicant/recipient. Such assessment will include,but not be <br /> limited to the following: <br /> a. At the first point of contact, each applicant/recipient will be <br /> assessed to determine the individual's primary language. <br /> Check all methods that will be used: <br /> ❑ Multi-language identification cards, a poster-size <br /> language list, or the use of"I speak"peel-off language <br /> identification cards for indicating preferred languages <br /> ❑ English proficiency assessment tools, provided they can <br /> be administered in a manner that is sensitive to and <br /> respectful of individual dignity and privacy <br /> ® Other <br /> b. If the LEP person does not speak or read any of these <br /> languages, the agency will use a telephone interpreting <br /> service to identify the client's primary language <br /> 4 <br />