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DocuSign Envelope ID:3FDDF183-DEOC-45F5-AE17-OB9CF99E613F <br /> Community Surveying <br /> • Opinion surveys will occasionally be used to obtain input from targeted groups or the general public on <br /> their transportation needs, the quality or costs of our services, and feedback on our public outreach <br /> efforts. <br /> • Surveys may be conducted via telephone, door-to-door canvassing, at community fairs, by placing <br /> drop boxes in ideal locations, or with assistance from other local agencies like social services. <br /> • Surveys will be translated into languages other than English, when appropriate. <br /> 10.5 LIMITED ENGLISH PROFICIENCY <br /> Limited English Proficient(LEP) persons are individuals for whom English is not their primary language <br /> and who have a limited ability to read, write, speak, or understand English. These individuals reported to <br /> the U.S. Census Bureau that they speak English less than very well. <br /> To comply with USDOT's LEP Policy Guidance and Executive Order 13166, this section of our Title VI <br /> Plan outlines the steps we will take to ensure meaningful access by LEP persons to all benefits, services <br /> and information provided under our programs and activities. A four-factor analysis was conducted to <br /> determine the LEP language groups present in our planning area and the specific language services that <br /> are needed. <br /> Four Factor Analysis <br /> This Four Factor Analysis is an individualized assessment that balances the following four factors: <br /> (1) The number or proportion of LEP persons eligible to be served or likely to be encountered by a <br /> program, activity, or service of the recipient or grantee; <br /> (2) The frequency with which LEP individuals come in contact with the program; <br /> (3) The nature and importance of the program, activity, or service provided by the recipient to people's <br /> lives; and <br /> (4) The resources available to the recipient and costs. <br /> Factor#1: The number or proportion of LEP persons eligible to be served or likely to be <br /> encountered by the program, activity, or service of the recipient. <br /> Orange County, North Carolina <br /> Estimate Margin of Error <br /> Total: 129.1 i 5 +1-61 <br /> Speak only English 108.532 +1-854 <br /> Spanish or Spanish Creole: 9.392 +1461 <br /> Speak English"very well" 4.604 +1-599 <br /> Speak English less than "very well" 4.788 +1-644 <br /> French(incl. Patois, Cajun): r89 +1-270 <br /> Speak English"very well" 76C +1-266 <br /> Speak English less than "very well" 129 +1-K <br /> This Title VI update requires that Orange County Public Transportation recognize the sub-populations of <br /> languages that have either more than 5 % or 1,000 people that speak English less than "very well" <br /> including numbers in the Margin of Error. In the Orange County Public Transportation service area, the <br /> largest language subpopulation within the LEP population was that of Spanish speakers who speak <br /> English less than "very well." Referencing estimates from the 2015 5-year American Community Survey <br /> (ACS), our area has a total of 129,155 people. There are 9,932 Spanish speakers, of whom 4,788 speak <br /> English less than "very well", or just over 3% of the total population. <br /> 28 <br />