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Magellan reports hereunder shall reflect customer specific data provided, however, the reports will not include <br />Participant-specific clinical information or other patient-identifiable information. <br />A-1.6 Management Consultation. To the extent authorized by the relevant Employee or otherwise by <br />law, Magellan shall respond to inquiries by Sponsor's managers and supervisors with consultation in the following <br />areas: (a) dealing with Employees identified by Sponsor whose persona! problems may be adversely impacting <br />their job performance, (b) coordinating Employee referrals to EAP Services, (c) consulting regazding management <br />of high-risk situations in which an Employee's personal problems may lead to a threat of violence in the workplace; <br />(d) facilitating the return of an Employee to work process, as appropriate, and (e) assessing and facilitating critical <br />incident intervention, <br />A-1.7 Publications and Documents, Magellan shall provide various publications and documents in <br />connection with the EAP Services. Any additional materials requested by Sponsor shall be provided at additional <br />cost to Sponsor. Magellan agrees that dissemination of such materials will be in accordance with Sponsor's <br />policies and only with Sponsor's prior approval. <br />A-1.8 Trainine. Magellan shall provide the training hours as outlined in the Fee Schedule per Contract <br />Year free of additional chazge hereunder (a) to Sponsor's supervisors to assist them in recognizing Employee <br />problems and encouraging Employees to make use of EAP Services and (b) to Employees to explain how they can <br />make use of EAP Services. Unless otherwise agreed by Magellan and Sponsor, all training sessions shall be held <br />at Sponsor's place of business. At the request of Sponsor, Magellan shall provide training p~~*r+»nt to this <br />paragraph in addition W the number of hours set forth in the Fee Schedule. Such request shall provide Magellan <br />with at least thirty (30) days' advance notice of the desired dates and times for such additional training. Sponsor <br />agrees to pay Magellan additional Service Fees in the amount per hour indicated in the Fee Schedule, plus <br />expenses, for the provision of any, such additional training. <br />A-1.9 De ndent Care Trainin . At Sponsor's request, Magellan shall coordinate and/or provide <br />training pursuant to paragraph A.1.11 on a variety.af dependent care, elder care and work-life related topics. <br />Unless otherwise agreed by Magellan and Sponsor, all training sessions shall be held at Sponsor's place of <br />business. Such request shall provide Magellan with at least thirty (30) days' advance notice of the desired dates and <br />times for such training. Sponsor agrees to pay Magellan additional Service Fees in the amount per hour indicated <br />in the Fee Schedule, plus expenses, for the provision of any such training. <br />A-1.10 Critical Incident Stress Debriefine.. Magellan shall provide CISD (as defined below) to Sponsor's <br />management and Participants to counter emotional distress caused by catastrophic or traumatic events. CISD shall <br />be at the initial request of Sponsor and shall be coordinated by Magellan's Work/Life Management Services staff. <br />Sponsor agrees to pay Magellan additional Service Fees in the amount indicated in the Fee Schedule per hour <br />(excluding hours spent by Magellan planning and coordinating such CISD), plus expenses, for CISD performed by <br />Magellan hereunder. <br />A-1.11 D~endent Care. Magellan shall provide Participants referral services for elder and child care <br />("Dependent Care Services"). Magellan shall produce and incorporate usage reports on Dependent Cara Services <br />offered by Magellan hereunder into its statistical report pursuant to Paragraph A-1.5. <br />A-1.12 Run-Off Services. Sponsor acknowledges that, at the time of termination of this Agreement, <br />some Participants may be engaged in counseling pursuant to this Addendum A and that it may be unethical and/or <br />illegal to terminate such counseling without providing or arranging on-going treatment for such Participants. <br />Accordingly, upon receipt of notice of termination (if termination is by Sponsor) or upon its notice of termination <br />(if termination is by Magellan), Magellan will furnish Sponsor a listing of the number of existing cases which <br />require on-going EAP Services. Sponsor shall allow Magellan to continue to provide such Services or to make <br />other clinically acceptable arrangements for continued provision of Services: Sponsor agrees to pay Magellan <br />Magellan Behavioral Health <br />RSBM Services Agreement <br />01/03/01 <br />A-2 <br />