Brookshire 2020-01-07 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home X Nursing Home Adult Care Home Combination Home Facility Name/Address: Peak Resources Brookshire 300 Meadowland Dr Hillsborough, NC 27278 Visit Date: 01/07/2020 Time spent in facility: 1 hr 44 minutes Arrival time: 10:57 am Name of person exit interview was held with Administrator Interview was held: X in Person Committee Members Present: Jerry Ann Gregory, Linda Davis Report Completed by: Linda Davis Number of Residents who received personal visits from committee members: 7 Resident Rights Information is clearly visable. X Yes No Ombudsman Contact Info is correct and clearly posted: Yes No X The most recent survey was readily accessible: X Yes No (Required for Nursing Homes Only) Staffing information clearly posted: X Yes No Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 2. Did residents say they receive assistance with personal care ac- tivities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes* 2. A resident stated she felt she was not listened to, yelled at, and was fearful at night by how she was handled physically by aides in her position- ing in bed. Another resident stated he was told to empty own urinal. Residents stated aides had attitudes, and there was problems with aides hired. 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? N/A 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? N/A 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? Yes* 10. Mechanical room door unlocked. Med cart unlocked at nurses station without attendance. 11. Did residents feel their living areas were too noisy? No 12. Does the facility accommodate smokers? Where? Outside only