Pruitt Carolina Point 2020-01-07

Browse Search

19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 20. Does the facility have a Resident’s Council? Family Council? Yes No Areas of Concern Yes/No/NA Exit Summary Are there resident issues or topics that need follow-up or review at a later time or during the next visit? • Staff Courtesy • Food choices • Opportunities for activities • Nail care Committee members found evening shift nursing supervisor to be highly accepting of care concerns. Also noted was an easily read colorful video bulletin board listing resident rights and ways in which concerns and thanks could be made to administration. Yes Courtesy: One family member sought out committee members; very distressed about trying to help spouse late at night via telephone call to staff. Spouse asking to use urinal; staff response heard by wife was “we’re going to put you in a diaper” when resident asked for assistance with urinal. Spouse tried a second time to reach staff for assistance; call answered by different staff member and when spouse asked: “to whom am I speaking;” staff responded in perceived unhelpful manner “you don’t need to know;“ Nursing supervisor said she would immediately address after meeting. Committee members also provided Ombudsman Information to family member. Food Choices: Often voiced as either overcooked or unheated. Continues as a concern Activities: When resident who was reading a book; would have like some type of library to make own choices. Nail Care: Facility provides manicures; resident s have right to decline however based on response to visitor’s questions about nail length, it appeared as if this need had not be appropriately addressed. This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form.