Carol Woods 2020-01-20 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home Nursing Home xAdult Care Home Carol Woods 750 Weaver Dairy Road, Chapel Hill, NC 27514 Visit Date: 1/20/2020 Time spent in facility: 1 hr Arrival time: 11:30 am pm Name of person exit interview was held with: Interview was held: x in Person Phone Admin. SIC (Supervisor in Charge) Other Staff Rep. Debbie XXXXX RN, Nursing Engagement Coach Committee Members Present: MaryLou Gelblum, Shade Little Report Completed by: Shade Little Number of Residents who received personal visits from committee members: 11 Resident Rights Information is clearly visible:x Yes No Ombudsman Contact Info is correct and clearly posted: Yes No The most recent survey was readily accessible: Yes No (Required for Nursing Homes Only) Staffing information clearly posted: x Yes No Resident Profile Yes/No/NA Comments/Other Observations Do the residents appear neat, clean and odor free? Y Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Y Did you see or hear residents being encouraged to participate in their care by staff members? N Were residents interacting with staff, other residents & visitors? Y Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Y Did you observe restraints in use? N/A If so, did you ask staff about the facility’s restraint policies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 1. Did residents describe their living environment as homelike? Y The residents are very comfortable. 2. Did you notice unpleasant odors in commonly used areas? N One resident started baking cakes to celebrate 3. Did you see items that could cause harm or be hazardous? N birthdays (arrived 4 years ago). It will be cut at 4. Did residents feel their living areas were too noisy? N dinner. 5. Does the facility accommodate smokers? Where? X Outside only Inside only Both Inside/Outside Y 6. Were residents able to reach their call bells with ease? N/A Several mentioned how easy the transitions from 7. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? N/A cottages to these units have been. Resident Services Yes/No/NA Comments/Other Observations 8. Were residents asked their preferences or opinions about the activities planned for them at the facility? Y 9. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Y 10. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Y One resident mentioned less variety in meals as compared to the main dining area, but stated 11. Do residents have privacy in making and receiving phone calls? Y the staff will get your choice if you desired. 12. Is there evidence of community involvement from other civic, volunteer or religious groups? Y A wide of community groups (religious, musical, civic) visits the facility. 13. Does the facility have a Resident’s Council? Family Council? Y Areas of Concern Yes/No/NA Exit Summary