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program types ) ; rather , the POP score is more reflective of program ' s effectiveness based on total <br /> potential ( specific to program types ) . <br /> Programs were asked to complete a Program Enhancement Plan (PEP) to identify how they can <br /> enhance their respective programs and in which areas . Even though some programs won ' t have a <br /> SPEP Score , they will all have a PEP . <br /> Wrenn House — Review policies and procedures to see areas that can updated and improved ; <br /> have on identified staff to be responsible for NCALLIES data entry , ongoing training for <br /> shelter staff, continue to support staff in effort to reduce staff turnover . <br /> Community Service & Teen Court — Looking at ways to improve staff training and plan in <br /> advance ; evaluate/enhance program monitoring . <br /> Boomerang — Continue to develop written protocols for high quality service delivery as needed ; <br /> continued staff training . <br /> FAN — Complete additional information in protocol manual for service ; consistent <br /> documentation of training and staffing as applicable to JCPC services $ outcome measures <br /> consistently completed and documented ; correctly document services , enrollments , and <br /> completions in NCALLIES . <br /> Child & Adolescent Outpatient Services — Complete protocol manual for service ; consistent <br /> documentation of training and staffing as applicable to JCPC services ; outcome measures <br /> consistently complete and documented . <br /> Victim Offender Mediation — Review and update manual ; professional development and <br /> training ; update program evaluation measures . <br /> Young Warriors — Enhance program protocol ; enhance program evaluation ; enhance staff <br /> evaluation . <br /> ➢ Next JCPC Meeting : Friday , February 1 , 2019 ; Location : Hillsborough Commons , 113 Mayo <br /> Street , Hillsborough NC <br />