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Program Enhancement Plan <br /> Program: Wrenn House - Orange <br /> Brief Description: Wrenn House is crisis shelter designed to provide safe environment for runaway, homeless and in-crisis youth. <br /> Wrenn House is open 24 hours per day, 365 days per year. Services are for youth ages 10-17. By offering <br /> temporary shelter, it eliminates need for illegal means of support by homeless and runaway youth and therefore <br /> reduces rate of juvenile crime. It also serves as alternative to detention. Services are provided within therapeutic <br /> environment while promoting individuality and empowerment. <br /> Category Enhancement Action Steps Responsible Comments: <br /> SPEP Opportunity Party <br /> Score <br /> Primary N/A Structure only <br /> Service <br /> Supplemental <br /> Services <br /> Quality of 18 1. Staff 1 a. Review retention data. MZ/New Director <br /> Service Retention 1 b. Identify positions with <br /> Delivery highest turnover and share with <br /> 2. Protocol HR Committee of Board <br /> Manual 1 c. Complete an agency-wide <br /> salary survey using comparable <br /> market data. <br /> 1 d. HR Committee makes <br /> recommendations to the Board <br /> about salary adjustments in <br /> high-turnover/difficult to fill <br /> positions. <br /> le. Implement salary <br /> adjustments <br /> 1f. Review other contributing <br /> factors for retention issues. <br /> 2a. Review current Wrenn <br /> House policies and procedures <br /> manual to ensure we have <br /> clearly written description of <br />