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OPC Area Program Policy and Procedure <br /> Subject : Nonpayment Policy Area Board Approved : <br /> Policy Manual : Service Revision Date : <br /> Policy : OPC will maintain a fair and equitable process to address the needs of <br /> consumers who do not fulfill their financial obligations to the agency. <br /> Procedures . <br /> • Consumers shall be asked to complete a Financial Statement upon admission and will <br /> be advised to immediately inform their provider of any changes in insurance or <br /> financial status . <br /> • Consumers will be expected to pay the full portion of any payment due, including co - <br /> payment, coinsurance, or deductible, at the end of each session and prior to <br /> scheduling another appointment . <br /> • If payment has not been made after two appointments , services may be modified or <br /> reduced based on careful consideration of the consumer ' s financial situation and the <br /> clinical judgment of the provider . <br /> • The consumer shall be informed prior to a change in service , and crisis services shall <br /> continue to be available to the consumer. <br /> • Upon receipt of payment, the consumer ' s services shall be reinstated . <br /> 3 <br />