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Agenda Item Action of the Committee / Status <br /> Incident Review The Committee reviewed three incidents in which a <br /> consumer was physically restrained and one incident in <br /> which a consumer was suspended from a program . <br /> Agenda Items from the Floor . <br /> Agenda Item Action of the Committee /Status <br /> Consumer The Committee reviewed and approved the proposed <br /> Complaint Policy Consumer Complaint Policy & Procedure , which was written <br /> to comply with the requirements of the Division of <br /> MH / DD /SAS . <br /> The next regular meeting of the OPC Client Rights Committee will be Tuesday , <br /> August 2nd at 5 : 00 PM in the AO Conference Room at the Europa Center . <br /> l � <br />