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MINUTES - Draft <br />ORANGE COUNTY BOARD OF HEALTH <br />October 23, 2019 <br />S:\Managers Working Files\BOH\Agenda & Abstracts\2019 Agenda & Abstracts/ October Page 6 <br /> <br />Personal Health, Dental Health, and Environmental Health continue to participate in the NC <br />Debt Set-Off Program, which allows the county to collect debts on delinquent accounts with a <br />balance between $50 and $4,000 through the customer’s tax refund. The Health Department <br />anticipates collecting payments on delinquent accounts being pursued through the NC Debt <br />Set-Off program; therefore, those accounts are not included in this write-off request but a <br />summary of the amount received through the NC Debt Set-Off program for the period of July 1, <br />2018 – June 30, 2019 is included below: <br /> <br />Division Number of <br />Accounts Set- <br />Off <br />Amount <br />Received <br />through NC <br />Debt Set-Off <br />Personal Health 26 $2,596.74 <br />Dental Health 38 $4,788.51 <br />Environmental <br />Health 6 $739.87 <br />Total 70 $8,125.12 <br /> <br />Based on the definitions of uncollectible accounts in the department’s policy, the following table <br />represents all uncollectible debt from clients for FY 2018-2019. <br /> <br />Division <br />Number of <br />Uncollectable <br />Accounts <br />Write-Off <br />Amount <br />Personal Health 178 $3,547.86 <br />Dental Health 62 $3,059.70 <br />Environmental <br />Health 5 $408.00 <br />Total 245 $7,015.56 <br /> <br />We request to administratively move a total of $7,015.56 in uncollectible debt from ‘active’ to <br />‘inactive’ status for the reasons indicted in the table above. <br /> <br />The customer will never be informed that a debt has been written off. If a customer whose <br />account had been determined uncollectible returns to clinic within three years, the delinquent <br />write-off amount will be reactivated and the billing process resumed. Likewise, if a customer <br />requests a non-required service from Environmental Health, the delinquent write -off amount will <br />be reactivated and the billing process resumed. <br /> <br />The BOH members had questions that were addressed by Ms. Crawford. <br /> <br />Motion to administratively move a total of $7,015.56 in uncollectable debt from “active” to <br />“inactive” status was made by Jessica Frega, seconded by Liska Lackey and carried <br />without dissent. <br /> <br />B. BOH Policy Review <br />