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DocuSign Envelope ID:3DBFFC92-llA7-4B8A-8BC4-809C2EC2D322 E <br /> PHASE 3, Outcoine ' Project Deliverables <br /> Short &tlleted Report <br /> ( <br /> Dr.Robertson will offer a concise bulleted report of recommendations that highlight key observations and <br /> findings.This report will offer references,examples,hyperlinks to other resources to assist the veterinary <br /> team,if necessary,on various processes and protocols.Since this is a short-turn around project,the report will j <br /> be brief,likely a Few pages in length,with additional resources to be shared with the veterinary team directly <br /> (examples of protocols,processes,and SOP°s from other organizations). <br /> Drat Report of Organizational Findings <br /> The majority of findings related to organizational structure,job roles,organizational culture,and future roles <br /> will be conveyed through conversation via Zoom video conference or phone calls with the animal services <br /> director.Different potential models will be discussed with pros and cons for each option.As the organization <br /> moves forward to determine the hest structure for their veterinary health services program,Dr,Robertson <br /> will continue to offer input as it pertains to her site visit and findings.If additional staff are hired in the near i <br /> future,Dr. Robertson can speak with them,if requested. <br /> Specific areas to be discussed will include: i <br /> 1. Organizational effectiveness and coherence <br /> a. Achieving desirable medical outcomes while managing length of stay <br /> I. Are there specific changes that can occur to increase the ability to handle challenging <br /> cases while maintaining or even decreasing length-of-stay? <br /> ii. What types of cases may be better referred externally? <br /> iil. What should the focus of the contract veterinarians be on a daily basis?What is the <br /> design of daily rounds,medical rounds,medical treatments and could they be <br /> improved to Increase efficiency? ` <br /> b. Balancing rehabilitative care with sheltering capacity land work load) <br /> i. What is the current workload and how does it compare to intended future projects <br /> and expectations of potential growth in other programs <br /> if. How do other programs impact the veterinary medical services program(example, <br /> Foster programs,community cat programs,animal cruelty investigative teams,etc.)? <br /> c. Range of veterinary healthcare responsibilities <br /> 1. Determination of including animal flow under medical purview <br /> 1. Pathway planning roles <br /> 2. Specific metrics <br /> ii. Whether or not include euthanasia as an area of responsibility <br /> 2. These areas will be reviewed in conversation with the Animal Services Director.Dr.Robertson will <br /> remain available to answer any questions or clarify any points related to her recommendations,at any <br /> point in the future,at no additional charge. <br /> 6 <br />