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<br /> <br />Version 08262019 Page 3 of 9 <br /> <br />Experience and Qualifications <br /> <br />HMS has created a Team which is 100% dedicated to performing VRV/VRF Service. All team members <br />have received Daikin factory authorized training and three (3) individuals have obtained “Daikin VRV <br />Service Champion” status. <br /> <br />Hoffman variable refrigerant technicians are properly equipped with laptop computers and the <br />appropriate manufacturer specific software diagnostic / data logging tools required to work on VRV / VRF <br />equipment. Each HMS variable refrigerant technician possesses and is trained on Daikin’s OEM “service <br />checker” diagnostic software. <br /> <br />VRV / VRF Equipment Background: <br />Hoffman & Hoffman has represented VRV/VRF equipment since 2008. Originally, we sold Mitsubishi VRF <br />equipment but later changed to Daikin VRV to better complement our line of traditional HVAC <br />equipment. The total combined sales of these two product lines is greater than 30,000 tons of equipment <br />on over 700 projects. HMS has been heavily involved with startup, commissioning, and warranty <br />assistance on most of the equipment sold since January 2013. In addition to start-up and warranty <br />support, HMS currently provides owner direct Preventative Maintenance Service Agreements to <br />approximately 50 variable refrigerant customers. <br /> <br />All our Daikin VRV service personnel are factory trained and equipped with specialized troubleshooting <br />electronics and documentation. Vehicles used by these technicians are fully stocked to provide <br />complete repairs to critical components on VRV equipment, without the need to reschedule for parts <br />acquisition. <br /> <br />Training Support: <br />Hoffman & Hoffman provides Daikin VRV Factory Certified Technical Training for customers at three (3) <br />different laboratory facilities within our Region including one in our Columbia, SC office. <br /> <br />Each of these facilities has fully operational VRV equipment and systems inside the lab, as well as <br />classrooms for lecture and presentations. <br /> <br />Each technician is experienced at all aspects of VRV / VRF including new equipment commissioning, <br />service repairs, and scheduled preventive maintenance. Each of these technicians share the following: <br /> <br />1. Technicians are factory trained with years of experience in servicing this type of equipment. <br />2. Technicians have all OEM recommended diagnostic equipment on their vehicle. <br />3. Technicians have specialized spare parts inventory on their service vehicle to restore operation <br />of the equipment for most service calls. The spare parts list may be customized to meet the <br />exact needs for the facility. <br />4. Technicians share an on-call rotation to make them available 24/7/365 for after-hours emergency <br /> service. <br />5. Factory direct support is available to all technicians. <br /> <br />To compliment our variable refrigerant team, HMS also has diversified traditional HVAC service <br />technicians in the area. Combined, our staff provides comprehensive HVAC service support to our <br />customers. <br /> <br />**Certificates are available upon request** <br /> <br />DocuSign Envelope ID: 4EBCEE15-C560-4E89-8C87-EA0F43F3CA6D