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Dental Health Patient Satisfaction Surveys <br />•English Paper Survey Results: Aug 2019 <br />–82% satisfied with overall experience <br />–86% agreed front desk staff and dentists were courteous and responsive to <br />needs <br />–89% agreed dental assistants or hygienists were courteous and responsive to <br />needs <br />–Mostly positive open-ended survey responses, such as “Everyone was kind and <br />attentive. Love, love this place” <br />–Two Needs Improvement Comments <br />•“Front desk staff is not pleasant at all, and I had to wait 20 minutes to check out.” <br />•“Check in was confusing and pricing scale/range was not clearly explained at check <br />in.” <br /> <br />