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DocuSign Envelope ID:5FA4B1AC-B897-4C32-A1E4-4B4A8885A341 <br /> rIMINDE'R C rowde rG to[V <br /> MULF RFP for Disaster CebrisClearance and Removal Services <br /> Orange County, NC <br /> CrowderGulf also provides a more in depth session for the Clients who need training and plan development specific to <br /> their geographical location. GrowderGulf is experienced in assessing the needs of each Client and providing the <br /> knowledge and training needed for a successful event. In these situations,CrowderGulf provides in depth training and <br /> plan development through PowerPoint presentations, handouts and table top exercises. During the in depth training <br /> and planning sessions, CrowderGulf can offer assistance in helping the decision makers make informed decisions <br /> regarding such things as DIMS needs and locations, County disaster debris team members and their roles, whether it <br /> is in the best interest of the Client to acquire a monitoring firm, and identifying any other concerns that may not have <br /> been previously identified. <br /> CrowderGulf Outline of Debris Management Training <br /> A. Training Objectives for all involved personnel <br /> I, Provide overview of CrowderGulf s Scope of Work and debris removal and reduction process <br /> from day one until completion day <br /> 2. Discuss roles and responsibilities of FEMA, State, Client(City or County) and CrowderGulf in <br /> the debris management process. <br /> 3. Describe general FEMA eligibility requirements for debris removal <br /> 4, Discuss CrowderGulfs lessons learned from past disasters <br /> 5. Review what it takes to get the job done <br /> a) Pre-planning <br /> b) Teamwork <br /> c) Adequate personnel <br /> d) Trained personnel <br /> e) Accurate and reliable tracking and reporting system <br /> f) Documentation, documentation, documentation <br /> B. Additional Training Objectives for Field Personnel <br /> 1. Explain key points of CrowderGulf debris removal and reduction operation plans <br /> 2. Describe monitorinq responsibilities in the field <br /> a) Client Responsibilities <br /> b) Monitoring Company's Responsibilities(if you have one) <br /> c) CrowderGulfs Responsibilities <br /> d) FEMA Responsibilities <br /> C. Additional Training Objectives for Finance Personnel <br /> 9. Explain the FEMA reimbursement process <br /> a) Eligibility issues <br /> b) Documentation issues <br /> c) FEMA Auditing,and <br /> d) Appeals process <br /> 2, Explain CrowderGulfs software program for data collection and documentation <br /> a) Daily ticket entry—OCR scanning <br /> b) Daily reports—available on website <br /> c) Reconciling data with client <br /> 3. Discuss how CrowderGulf and Monitoring Company(if one is used)will assist Client with <br /> documentation requirements for FEMA reimbursement <br /> 4. Discuss other required FEMA documentation <br /> 5. Discuss updates to Debris Management Plan that may be neededAnswer any questions from <br /> personnel <br /> 118 <br />