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Orange County Government <br />Exchange 2016 Upgrade <br />Project # OP132913 / r1.0 <br /> <br />www.NWNIT.com Page 15 of 19 <br />Project Deliverable/Milestone Acceptance <br />As phases are completed the Project Deliverables Acceptance document will be revised and discussed during <br />status meetings. Percent complete will be documented and initialed by the client so that recognition for <br />progress can be acknowledged throughout the project. Each project deliverable/milestone, requires mutual <br />acceptance in the form of an executed Milestone/Delivery Acceptance (MA) Form, Attachment 3. This will <br />initiate a billing event while authorizing the projects team to proceed through the agreed upon project plan. At <br />the end of the project, the last MA form will be signed by the project sponsor indicating that the project is <br />complete. <br />Customer Survey and Publicity Release <br />At the conclusion of this engagement, you will be solicited directly via phone by a member of the post-delivery <br />team or asked to complete a Customer Satisfaction survey and Publicity Release Form (Attachments 4 and 5). <br />We look forward to gaining a more detailed understanding of your experience and sharing our experience. This <br />feedback is greatly appreciated and valued by the NWN team. <br /> <br />DocuSign Envelope ID: FF254AC2-A2B9-499C-9291-7BB8C3594EB7