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Orange County Government <br />Exchange 2016 Upgrade <br />Project # OP132913 / r1.0 <br /> <br />www.NWNIT.com Page 14 of 19 <br />Attachment 1. Project Delivery Methodology <br />NWN approaches our customer engagements using a unique integrated methodology. Our solutions matrix <br />allows us to provide engagements and delivered technologies. This approach engages the customer at the point <br />of need for the particular project: at points along the solution lifecycle from business requirements analysis and <br />identification, project concept and definition, assessments, designs, development, implementation and <br />integration to on-going support. <br /> <br />Project Management Methodology <br />An NWN Project Manager will be assigned to this project and, utilizing the NWN project methodology, is <br />responsible for ensuring the successful delivery of this initiative as defined in this scope. The NWN Project <br />Manager will provide timely communications, status updates, project timelines and tasks, team activity <br />coordination and issues management and escalation to the project sponsor. The NWN Project Manager will use <br />the appropriate tools necessary to complete the project successfully based on the scope of work for the project. <br />Project Change Request <br />In the event of changes that occur during the project the NWN PM will process a Project Change Request (PCR) <br />to identify the needed change and effects it will have on the project along with funding that may be needed to <br />complete the change. This PCR will be reviewed and agreed to by NWN and client prior to the change being <br />implemented. A sample PCR is included as Attachment 2. <br />DocuSign Envelope ID: FF254AC2-A2B9-499C-9291-7BB8C3594EB7