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DocuSign Envelope ID:576DD5DB-E4A9-406B-8F7C-CC4EF3C2484F <br /> 18. What are the contractually required notification period for the County or the cloud vendor <br /> for termination of the cloud services? <br /> a. 30 Days written notice from term date. <br /> 19. Describe how the County's data will be stored, managed and archived. <br /> a. PhotoShelter employs the best--of--breed technology platforms at every security <br /> layer—from firewalls and access--management to intrusion detection, and is <br /> working with industry leaders like Norse Corp on next--generation security <br /> platforms. In 12 years of managing our own proprietary cloud--based platform, <br /> our system has proven its reliability with a track record of greater than 99.9% <br /> uptime with several petabytes of data being managed—which includes multiple <br /> replicas of over 285 million images and more than 5 million new professional <br /> grade images monthly. We have 100% durability and have not lost a single bit of <br /> data in 10 years. Regarding the security of the system, we employ two separate <br /> outside scanning vendors called Comodo and Nessus. These two services scan our <br /> system both daily and monthly for vulnerabilities at the OS,Network, and <br /> Application levels as well as across our two data centers and corporate <br /> environment. We have two primary data centers one with Tel'x in the Google <br /> Building in New York and one on the West Coast with Layer42 in Santa Clara. <br /> Both facilities have state--of--the--art security including 24x7 guards, video <br /> surveillance,biometric entry systems and servers housed in cages under lock and <br /> key. The system has built--in redundancy such that replicas of all data/media <br /> assets exist on both the East and West Coast, enabling complete fail over to the <br /> opposite coast in the event of an emergency. We have passed rigorous security <br /> audits from highly scrutinizing clients, including government entities like the <br /> New York City Mayor's Office. Our Chief Scientist is also the founder of a <br /> recognized computer security firm, while our VP of Network Operations was the <br /> former"Chief Network Paranoid" at Yahoo. <br /> 20. Will the County's data be stored and managed on a storage system with other data? <br /> a. Yes <br /> If Yes, Explain: The County will not get it's own dedicated server,but the data of every 1,100 <br /> Libris client is partitioned completely separate from each other. Every file uploaded will <br /> be duplicated across our datacenters for a total of 4 redundant copies. <br /> 21. At what architectural point in the provider's cloud facility will the County's data be <br /> physically connected to networking equipment with non-County data? <br /> a. None <br /> 22. What are the cloud provider's information security policies? <br /> a. As a private company, we do not disclose this level of detail for security purposes <br /> as this would expose proprietary information and open us to unwarranted risk. <br /> Please refer to our Security Overview for additional information : <br /> https://welkerlibris.photoshelter.com/galleries/COOOOdA4 gktF6a90/GOOOOVFCK <br />