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2019-642-E Visitors Bureau - PhotoShelter cloud based software
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2019-642-E Visitors Bureau - PhotoShelter cloud based software
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Last modified
9/19/2019 9:05:40 AM
Creation date
9/19/2019 8:48:18 AM
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Template:
Contract
Date
9/5/2019
Contract Starting Date
9/20/2019
Contract Ending Date
9/19/2021
Contract Document Type
Agreement - Services
Amount
$11,498.00
Document Relationships
R 2019-642 Visitors Bureau - PhotoShelter cloud based software
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\Board of County Commissioners\Contracts and Agreements\Contract Routing Sheets\Routing Sheets\2019
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DocuSign Envelope ID:576DD5DB-E4A9-406B-8F7C-CC4EF3C2484F <br /> 7. Is the Cloud provider obligated to inform the County of all locations in which the data is <br /> stored(including backups) and to continually keep the County informed of any changes <br /> to those locations? <br /> a. Yes <br /> If No, Explain: <br /> 8. What are the Cloud provider's contractual obligations with respect to litigation holds on <br /> County data? <br /> a. We don't hold our client data hostage. At any point the County will be able to pull <br /> down your files. <br /> 9. What are the Cloud provider's contractual prohibitions on disclosing data to individuals, <br /> groups or organizations making record requests, unless so directed by an authorized <br /> County official? <br /> a. PhotoShelter does not release any client data to anyone outside of the client <br /> organization. <br /> 10. Does the contract obligate the Cloud provider to allow third-party audits and/or <br /> certifications related to infrastructure and security, including penetration testing and <br /> vulnerability assessment, as requested by the County? <br /> a. No. <br /> If No, Explain: Not contractually. Regarding the security of the system, we already <br /> employ two separate outside scanning vendors called Comodo and Nessus. These <br /> two services scan our system both daily and monthly for vulnerabilities at the OS, <br /> Network, and Application levels as well as across our two data centers and <br /> corporate environment. PhotoShelter could happily provide a copy of the latest <br /> certification. <br /> 11. Does the contract obligate the Cloud provider to allow third party onsite inspections of <br /> the Cloud provider's infrastructure and security practices on a specified basis? <br /> a. No. <br /> If No, Explain: Not contractually. We also would consider this to be a security risk to the <br /> infrastructure. The two datacenters - one with Tel'x in the Google Building in <br /> New York and one on the West Coast with Layer42 in Santa Clara - have state-- <br /> of--the--art security including 24x7 guards, video surveillance, biometric entry <br /> systems and servers housed in cages under lock and key. Take a tour of our <br /> infrastructure with our VP of Network Operations: <br /> https:Hlibrisblog_photoshelter.com/behind-the-scenes-with-libris-powering-a- <br /> secure-reliable-network/ <br /> 12. Does the contract obligate the Cloud provider to provide security documentation upon <br />
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