Orange County NC Website
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15 . Closeout : Once each item outlined in the associated work write - up has been satisfied , the job <br /> is fully completed and the homeowner has signed a Certificate of Satisfaction , the job will be <br /> closed . <br /> What are Orange County' s Key Program Dates ? If, after reading this document, you feel that you <br /> qualify for this program and wish to apply, please keep the following dates in mind : <br /> • First advertisement of Orange County URP19 and applications available to the public starting <br /> September 23 , 2019 . <br /> • First deadline for applications to be returned to Orange County is October 9 , 2019 <br /> • First rating and ranking of applications will take place on October 14, 2019 . <br /> • 2nd advertisement period begins January 13 , 2020, if needed . <br /> • Second deadline for applications to be returned to Orange County is January 31 , 2020 , if <br /> needed . <br /> • Second rating and ranking of applications will take place on February 7 , 2020 , if needed . <br /> • All rehabilitation work must be under contract by October 15 , 2020 . <br /> • All rehabilitation work must be completed by December 31 , 2020 . <br /> How Do I Request an Application ? Contact : <br /> Diane Beecham , Community Development Specialist <br /> Orange County Department of Housing and Community Development <br /> P . O . Box 8181 <br /> 300 W . Tryon Street <br /> Hillsborough , NC 27278 <br /> ( 919 ) 2454358 <br /> dbeecham@orangecountync . gov <br /> Interested persons may also pick up an application at the Orange County Department of Social <br /> Services , Orange County Health Department, Orange County Department of Aging , Chapel Hill <br /> Town Hall , Carrboro Town Hall , Rogers Road Community Center, Cedar Grove Community Center <br /> and the Efland - Cheeks Community Center . A copy of the application is also available on the <br /> County' s Website . <br /> Is There a Procedure for Dealing with Complaints, Disputes and Appeals ? Although the <br /> application process and repair/ modification guidelines are meant to be as fair as possible , Orange <br /> County realizes that there is still a chance that some applicants or participants may feel that they <br /> were not treated fairly or have complaints . The following procedures are designed to provide an <br /> avenue for resolution of complaints and appeals . <br /> During the application process : <br /> 1 . If an applicant feels that his/ her application was not fairly reviewed or rated and would like to <br /> appeal the decision made about it , he/she should contact the Community Development <br /> Specialist within five ( 5 ) days of the initial decision and voice their concern . If the applicant <br /> remains dissatisfied with the decision rendered after speaking with the Community <br /> Development Specialist , the detailed complaint and appeal should be put into writing and <br /> Page 7 <br />