Orange County NC Website
Browse       Search
14. Did staff answer call bells in a timely & courteous manner? <br />If no, did you share this with the administrative staff? <br />NA <br /> <br /> <br />Resident Services Yes/No/NA Comments/Other Observations <br />15. Were residents asked their preferences or opinions about the <br />activities planned for them at the facility? <br />Yes <br />16. Do residents have the opportunity to purchase personal items of <br />their choice using their monthly needs funds? <br />Can residents access their monthly needs funds at their <br />convenience? <br />DK <br /> <br />DK <br /> <br />17. Are residents asked their preferences about meal/snack choices? <br />Are they given a choice about where they prefer to dine? <br />Yes <br /> <br />Alternative items are posted on the daily posted <br />menu items and snack for the day. In addition, <br />staff asked residents their preferences on the way <br />into the dining rooms. <br />18. Do residents have privacy in making and receiving phone calls? Yes <br />19. Is there evidence of community involvement from other civic, <br />volunteer or religious groups? <br />Yes <br />20. Does the facility have a Resident’s Council? <br />Family Council? <br /> <br />? <br /> <br /> Areas of Concern Yes/No/NA Exit Summary <br />Are there resident issues or topics that need follow-up or review at a later <br />time or during the next visit? <br />No One resident pointed out that some of the canned <br />lighting fixtures in the dining room were subtly <br />flickering, which he found distressing and <br />worrisome (stating that maybe it could lead to a <br />fire). Lighting issue pointed out to Deborah <br />before leaving and she said she would address. <br />We also found a storage room door unlocked and <br />unable to be locked (the latch/bolt on the door <br />was taped over not allowing engagement of the <br />lock). Deborah immediately went to storage <br />room, removed tape and locked the room. She <br />said she would discuss this with staff. <br /> <br />This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. <br />Top Copy is for the Regional Ombudsman’s Record. Bottom Copy is for the CAC’s Records.