Carillon 2019-08-17 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home Nursing Home X Adult Care Home Facility Name/Address: Carillon 1911 Orange Grove Rd Hillsborough NC 27278 ?? enrolled 96 licensed and 24 in Memory Care Visit Date: 8/17/2019 Time spent in facility: 1 hr. Arrival time: 11:20 a.m. Name of person exit interview was held with: Deborah __________________ , Director of Memory Care Interview was held: x in Person (Name & Title) Committee Members Present: Gloria Brown, Bill Morgan, Joan Rehm Report Completed by: Joan Rehm Number of Residents who received personal visits from committee members: 10 - 12 Resident Rights Information is clearly visible: X Yes Ombudsman Contact Info is clearly posted; need to correct Autumn Cox’s name The most recent survey was readily accessible: Yes No (Required for Nursing Homes Only) Staffing information clearly posted: No Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes All the residents appeared neat, clean, and odor free. In the Memory Care unit, the residents were gathering for lunch in the dining room and most sat with other residents; staff nicely attending to each. Resident rooms appeared nicely kept with beds made. In the main dining room, residents were greeted individually by staff as they arrived and asked about food preferences. Some residents were interacting with one another at tables; other sat by themselves. Again, resident rooms appeared nicely kept. Hallways bright with attention to sensory stimulation – bright signs, posters, announcements, etc. 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? No Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? Yes Residents expressed pleasure in living in this environment and that needs were being met. Today’s meal menu was in large type and placed low enough on the wall that it would have been easily readable from a wheel chair. 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? No 11. Did residents feel their living areas were too noisy? No 12. Does the facility accommodate smokers? Where? Outside only Inside only Both Inside/Outside No 13. Were residents able to reach their call bells with ease? Yes Saw several residents wearing call buttons.