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Stratford 2019-08-13
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Stratford 2019-08-13
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9/6/2019 9:15:00 AM
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Areas of Concern Yes/No/NA Exit Summary <br />Are there resident issues or topics that need follow-up or review at a later <br />time or during the next visit? <br />Y Discuss items from “Areas of Concern” Section as <br />well as any changes observed during the visit <br />A/C is NOW fixed. <br />Activity Director has been hired <br />(within last week), and they are <br />expecting good things. Something to <br />ask about next visit. <br />The wing to the left smelled musty and of <br />urine when first visited. 20 minutes later, <br />the urine smell was not evident but it stilled <br />musty, not fresh. There has been a history <br />of mold on that corridor, so this merits <br />follow-up. <br />One resident who lives near the end of that <br />corridor, complained about the use of the <br />piano in the reading room. He has asked <br />staff to encourage people to use one of the <br />other pianos rather than play that one <br />loudly for long periods. Perhaps time limits <br />could be implemented. <br />One client mentioned and two others <br />nearby seemed to agree, that the <br />facility was run better and staff <br />seemed happier when Brian was the <br />Director (Manager?). He mentioned a <br />high staff turnover as an indication <br />(this was NOT verified by us). <br />One other resident praised Christian. <br />We may need to observe staff more <br />while there. <br />This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form.
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