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<br /> <br />12. Does the facility accommodate smokers? <br />Where? ☐ Outside only ☐ Inside only ☐ Both <br />Inside/Outside <br /> No <br />13. Were residents able to reach their call bells with ease? Yes <br />14. Did staff answer call bells in a timely & courteous manner? <br />If no, did you share this with the administrative staff? <br /> <br /> Yes <br /> <br />Resident Services Yes/No/N <br />A <br /> Comments/Other Observations <br />15. Were residents asked their preferences or opinions about the <br />activities planned for them at the facility? <br /> Yes <br />16. Do residents have the opportunity to purchase personal <br />items of their choice using their monthly needs funds? <br />Can residents access their monthly needs funds at their <br />convenience? <br /> <br /> Yes <br /> Yes* <br /> <br />* Residents can access funds during business <br />office hours <br /> <br />17. Are residents asked their preferences about meal/snack <br />choices? <br />Are they given a choice about where they prefer to dine? <br /> Yes <br /> <br /> Yes <br /> <br />18. Do residents have privacy in making and receiving phone <br />calls? <br /> NA <br />19. Is there evidence of community involvement from other <br />civic, volunteer or religious groups? <br /> Yes <br />20. Does the facility have a Resident’s Council? <br />Family Council? <br /> Yes <br /> Yes* <br /> <br />* Family Council started in July with good <br />support from families. July Family Council <br />had a dentist speak to families and other <br />speakers are planned for future Family <br />Council meetings. <br /> Areas of Concern Yes/No/N <br />A <br /> Exit Summary <br />Are there resident issues or topics that need follow-up or review at a <br />later time or during the next visit? <br /> <br />Placement of survey. <br /> Most recent survey kept behind receptionist <br />desk in front lobby. This was discussed with <br />Administrator who stated that it will be <br />moved to a location clearly visible when <br />visitors enter the facility. <br />Facility has hydration stations (with water <br />and lemonade) in a few places throughout <br />the facility, however cups were missing <br />during visit which was brought up to the <br />Administrator. <br />Facility does not have a locked unit for <br />residents with dementia and Administrator <br />stated that for the time being a CNA is <br />assigned to a resident who is at risk of <br />wandering 1 to 1. <br /> <br />