Pruitt Carolina Point 2019-08-21

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14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? yes Many positive comments were received about CNAs, though one resident felt training about how to show respect to residents was needed. Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? yes Positive comments were made about coloring books and bingo. 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? yes yes 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? yes yes Some complained about lack of choice and overcooked vegetables. 18. Do residents have privacy in making and receiving phone calls? yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? yes 20. Does the facility have a Resident’s Council? Family Council? yes no Areas of Concern Yes/No/NA Exit Summary - Ensure all resident have fresh water - Ensure residents are bathed regularly (one noted that when short staffed, regular baths may not be given. - Family members mentioned that the finance person did not provide timely reports. - One resident was observed drinking liquid hand sanitizer. Assurance was given that concerns would be promptly addressed. Discuss items from “Areas of Concern” Section as well as any changes observed during the visit A new nursing director has been hired: Charles Edick. This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form.