Brookshire 2019-08-08 - Laserfiche WebLink

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12. Does the facility accommodate smokers? Where? Outside only Inside only Both Inside/Outside No 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? Yes* 14. One person mentioned that there are often more needs than staff can at- tend to; another stated she was pre- vented from using her bell the previous evening. Staff will follow up. Resident Services Yes/No/NA Comments/Other Obser- vations 15. Were residents asked their preferences or opinions about the ac- tivities planned for them at the facility? Yes* 15 -Comments about the new activity director were positive. Residents appre- ciated the daily calendar and regular newsletter. 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents ac- cess their monthly needs funds at their convenience? Yes Yes 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Yes* Yes 17- Comments on food were mostly positive, though one resident felt there should be more choices and noted veg- etables were usually overcooked. 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, vol- unteer or religious groups? Yes 20. Does the facility have a Resident’s Council? Family Council? Yes No Areas of Concern Yes/No/NA Exit Summary