2019-488-E Human Rights Relations - Lucia Centeno interpretation services

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DocuSign Envelope ID: B8F1B8CC-996A-4A3C-9F85-D3D0499CC2D7 a. Compensation. Compensation for Services shall include all compensation due the Provider from the County for all Basic Services provided under this Agreement as specified below. i) Basic Services. The amount to be paid by the County shall not exceed Four Thousand, Nine Hundred Ninety Nine Dollars and Ninety Nine Cents Dollars ($4,999.99), to be paid at a rate of$40/hour for Interpretation Services. Payment shall be made within thirty (30) days of an invoice properly submitted to County. Should Provider fail to perform its duties under the terms of this Agreement, County may, without fault or penalty, withhold any payment associated with the work to be performed until such time as said work is completed. ii) The Provider shall complete and submit the County Invoice for Payment of Interpretation Services form to County staff at the time the service is rendered. County staff will verify the information, sign and forward the form for payment of services. Any additional charges not specified herein, must he mutually agreed to in advance by County and Provider and documented in writing with a letter signed by authorized representatives for County and Provider and, subject to budgeted funds. b. For interpretation services: i)- The Provider will record the start and finish time worked to the minute. After the first hour of service, payment will be calculated and paid per minute. ii) The Provider shall submit one invoice per client, unless there is a block of appointments without interruption. Without interruption means that there were no cancelled appointments and no lunch hour included. This is appropriate for a group of clients who are served for the same type of appointment, at the same location. For question, contact the departmental contact. iii) In the event of a cancelled appointment, the Provider is required to stay until relieved of duty by the individual in charge. County staff may require other interpreter-related services in place of the scheduled appointment. As stated above, the Provider may submit an invoice in the event of a broken appointment(with less than 24 hour notice). iv) If the Provider is assisting County staff with a large volume of phone calls outside of a scheduled appointment time, the Provider should complete a Call Log to submit along with an invoice describing the services performed. This type of service is paid by the minute, without a one hour minute requirement for payment. v) In the case of an unexpected closing or delayed opening (e.g., inclement weather) of the County Offices when providing interpretation services, the Provider shall not he paid for missed appointments. When in doubt, the Provider can call 732-8181 to see if county offices are open or are on a delayed schedule. When possible, the Provider is also asked to help call his/her scheduled clients to inform them of the delay or closing. S. Term. The term of this Agreement shall be from July 1,2019 to dune 30,2020. G. Errors and Omissions. Provider represents and agrees that Provider is qualified to perform and fully capable of performing and providing the services required or necessary under this Agreement in a fully competent, professional and timely manner to the satisfaction of the County. Provider shall be responsible for all errors or omissions, in the performance of the Agreement. Provider shall correct any and all errors, omissions, discrepancies, ambiguities, mistakes or conflicts at no additional cost to the County. 3 Revised 06/19