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DocuSign Envelope ID:86A1923E-E304-4469-8242-7D261A53191F <br /> te <br /> m pest Chapel Hill Convention&Visitors Bureau—iDSS CYCLONE—PAGE 4 of 11 <br /> PREPARED BY:Mark Lynch-Chief Client Officer <br /> A. Activation Fee <br /> a. Fee Description. This is a one-time only,non refundable activation fee for the <br /> right to use iDSS Cyclone, licenses for staff members, configuring iDSS Cyclone <br /> in preparation for Client use,securing database access and information storage. <br /> b. Payment Terms. iDSS Global LLC requires a down payment of half the activation <br /> fee upon the execution of this agreement and will invoice the balance remaining <br /> after the GO LIVE date. iDSS Global LLC will not perform any work to configure, <br /> enable or otherwise activate iDSS Cyclone until it has received the down <br /> payment. <br /> c. Data Migration. iDSS Global LLC will migrate data to iDSS Cyclone from other <br /> sources, provided that the Client has identified in writing,to the satisfaction of <br /> iDSS,the data source or sources to be accessed and the specific data the Client <br /> wishes to migrate to iDSS Cyclone and iDSS Global LLC has determined if <br /> migration of the data is feasible. <br /> d. Onsite Training.At the Client's request, iDSS Global LLC will provide training to <br /> the Client's staff at the Client's business location,covering the features, use and <br /> other information regarding iDSS Cyclone. For onsite training the client will be <br /> billed the cost of travel ("Travel Expenses"). Limitation on Training- Each <br /> training session is limited to 10 staff members per trainer. <br /> e. Travel Expenses. The Client agrees to pay all documented travel expenses per <br /> the Master Service Agreement,Section 2.1. <br /> B. Annual Subscription Fee <br /> a. iDSS Cyclone Subscription. Through payment of this fee,the Client has the right <br /> to continued use of iDSS Cyclone and features defined in the scope of services <br /> during Contract term period. This fee includes regular upgrades and client <br /> support.The Subscription fee is locked in for the Initial Term period with the <br /> exception of adding/removing users or adding/removing option alfeatures. iDSS <br /> Global LLC shall send an invoice for Annual Subscription Fee along with Optional <br /> Features and Services for the first year following the GO LIVE date. Subsequent <br /> Annual Subscription Fees will be billed in advance of the Go Live anniversary for <br /> each year. <br /> 30 South 15th Street Suite 800 Philadelphia,PA 19102 •Office:800-274-8774 •Fax:800-274-8775 <br />