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DocuSign Envelope ID: B2590212-14E4-4C59-930D-7252078977D0 <br /> 5. The Service Agreement does not include services or parts required to re-program schedules, <br /> additional programming that is requested after initial software approval, abuse,non-ProNet <br /> Systems Inc.repair,misuse, floods, fires and other acts of nature not under ProNet Systems Inc. <br /> control,or consumable items. This agreement does not provide labor or parts necessary to install <br /> additional conversions or accessories after initial equipment installation. <br /> 6. It is understood that the equipment covered by this agreement is in good condition on the date <br /> this agreement becomes effective. Equipment,which requires repair or overhaul,will not be <br /> accepted for maintenance service. In such event,necessary repairs, if requested,will be made at <br /> current established ProNet Systems Inc.rates and shall be in addition to the maintenance rates. <br /> 7. All service under this agreement will be performed on the Customer's premises or ProNet <br /> Systems Inc.workshop,Monday—Friday, 8:OOam-S:OOpm. Emergency service call(s)will be <br /> billed at an additional$25.00 per hour. <br /> 8. This agreement shall become effective on the date accepted by ProNet Systems Inc., or if <br /> equipment is in warranty, at the expiration of the equipment warranty period and shall remain in <br /> effect until cancelled by either party on 30 days advance written notice,provided that after the <br /> end of any prepaid period,the continuance of this agreement shall be at ProNet Systems Inc. <br /> then current rates. Prepaid amounts are not refundable. <br /> 9. Fees plus applicable taxes are payable in advance on an agreed quarterly or yearly basis. <br /> Terms are net 10 of invoice date. <br /> 10. This agreement is effective July 1,2019 through June 30, 2020 <br /> Vice President <br /> Signature/Title Signature/Title <br /> ProNet Systems Inc Orange County <br /> _June 25, 2019 <br /> Date Date <br /> Commencement Date of Contract July 1 2019 <br />