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DocuSign Envelope ID:60890E67-6F1D-48BF-9BD4-7E57F52CDE30 <br /> Department of Administration <br /> Environmental Management Collections <br /> 13 Romney Street ® 4, Disposal <br /> Charleston, SC 29403 ® Education <br /> Tel: 843.720.71 T 1 Engineering <br /> Fax: 843.720.71 1 5 CHARLESTON Recycling <br /> ■ COUNTY ■ <br /> SOUTH CAROLINA Composting <br /> Re: Letter of Recommendation <br /> To Whom It May Concern: <br /> This letter is being written on behalf of Kessler Consulting, Incorporated (KCI). Charleston County has <br /> engaged the services of KCI to assist in the design and implementation of targeted recycling programs aimed <br /> to support the County's goal of achieving a 40% recycling rate. KCI identified market segments with the <br /> greatest potential for waste diversion, assessed the resource requirements for each program, and established <br /> a timeline for program implementation. Comprehensive programs designed and implemented to-date have <br /> included,but not limited to: <br /> • "All in One" Single Stream Residential Recycling • Annual Earth Day Event <br /> • Commercial Food Waste Recovery • College &University <br /> • Commercial Business Two Cart Recycling • School District K-12 <br /> • Multi-family Residential Recycling • Parks and Recreation Waste Reduction <br /> • Yard Waste Landfill Plastic Bag Ban • Special Events and Large Venues <br /> • Customer Service Script, Tracking and Reporting of Incoming Calls <br /> For each program, KCI led the plan design for the program and educational materials, web site content, and <br /> outreach activities. KCI staff coordinated the involvement of all stakeholders, and helped initiate a <br /> complementary relationship between the Programs division and Collection Operations as well as community <br /> program partners. The contribution of KCI staff to the Programs Division has contributed to a tripling of the <br /> County's recycling rate over the past three years. <br /> KCI's mentoring and training of Programs staff has elevated the performance of each member of the team <br /> and contributed to their ability to move the new programs forward with measurable and verifiable results to <br /> achieve the County's 40%recycling goal. <br /> I recommend KCI to any organization requiring the expertise and assistance of a solid waste consultant. <br /> KCI listens to the unique needs of their clients and provides clear recommendations and innovative solutions <br /> that produce targeted results. It has been a pleasure to work with a consultant who takes on our goals and <br /> challenges and makes them their own. <br /> If you have any questions, please feel free to contact me. <br /> Regards, <br /> Carolyn Carusos <br /> Recycling Program Manager <br /> Charleston Countv Environmental Management <br /> recycle.chariestoncounty.org <br />