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DocuSign Envelope ID:C44C6826-F599-4A64-8B7B-C9F460E5770A <br /> 2. Scope of Services. <br /> a. Animal Control and Protective Services. The ACO shall provide animal <br /> control and protection services to the Town during the hours of 8:00 am <br /> through 5:00 pm, Monday through Friday. <br /> i. During the hours of 8:00 am through 5:00 pm, Monday through Friday <br /> the ACO will respond to all routine and emergency animal services <br /> calls related to animals located within the Town. <br /> ii, All service calls received and/or responded to on behalf of the Town <br /> under this Agreement will be handled in accordance to the County's <br /> Unified Animal Control Ordinance, North Carolina General Statutes <br /> pertaining to animals and policies developed by Orange County Animal <br /> Services. <br /> iii. The Office will receive animal service calls during the hours noted in <br /> (i) above. <br /> iv. A quarterly report listing the number and types of calls handled by <br /> OAC within the Town limits will be forwarded to the Hillsborough <br /> Police Department. <br /> V. All County employees responding to service calls under this agreement <br /> will receive training pertaining to the County's Unified Animal Control <br /> Ordinance. <br /> vi. The County agrees to provide adequate personnel and equipment to <br /> respond to calls as required by this Agreement. <br /> vii. If the designated ACO who is responsible for the provision of services <br /> under this Agreement to the Town of Hillsborough is on leave as a <br /> result of illness, vacation, etc., then the County will only respond to <br /> emergency service calls within the Town between the hours of 8:00 <br /> a.m. and 5:00 p.m., Monday through Friday. <br /> b. Emergency After Hour Cali Services. The scheduled on-call ACO will <br /> respond to emergency after hour calls as described below. <br /> i. After hour call service hours are from 5:00 pm to 8:00 am Monday <br /> through Friday and all holidays and weekends. <br /> ii. The County shall provide trained, qualified personnel to respond to <br /> calls for after hour service within the Town by going to the scene when <br /> necessary to protect and preserve the health and safety of the public and <br /> the life and health of animals. <br /> iii. Qualified county personnel shall, when necessary and proper in the <br /> judgment of County personnel, provide first aid treatment and/or take <br /> animals requiring care to veterinary facilities according to County <br /> policy. When immediate veterinary care is not needed in the judgment <br /> of County personnel, an animal may be taken to the County's Animal <br /> Rev 5/19 <br />