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<br /> <br />should have priority over making Resident <br />B’s bed <br />14. Did staff answer call bells in a timely & courteous manner? <br />If no, did you share this with the administrative staff? <br /> <br /> Yes <br />Note comment in Item 13 Timeliness <br />of prompt call bell attention lower because <br />of weekend staffing <br />Resident Services Yes/No/N <br />A <br /> Comments/Other Observations <br />15. Were residents asked their preferences or opinions about the <br />activities planned for them at the facility? <br /> Yes Both residents interviewed report activities <br />are available and staff encourages them to <br />participate. <br />16. Do residents have the opportunity to purchase personal <br />items of their choice using their monthly needs funds? <br />Can residents access their monthly needs funds at their <br />convenience? <br /> <br /> NA <br /> <br /> <br /> <br />17. Are residents asked their preferences about meal/snack <br />choices? <br />Are they given a choice about where they prefer to dine? <br /> Yes <br /> Yes <br /> <br />Visited residents prefer own rooms <br />18. Do residents have privacy in making and receiving phone <br />calls? <br /> NA <br />19. Is there evidence of community involvement from other <br />civic, volunteer or religious groups? <br /> Yes Puzzles had been donated by individuals; <br />one large activity schedule posted in <br />hallway, however those in residents rooms <br />were small and difficult to read. Met hospice <br />chaplain employed by business owner. Very <br />helpful for way finding. <br />20. Does the facility have a Resident’s Council? <br />Family Council? <br /> Yes <br /> No <br /> <br /> Spoke w/2 residents who attend <br /> Areas of Concern Yes/No/N <br />A <br /> Exit Summary <br />Are there resident issues or topics that need follow-up or review at a <br />later time or during the next visit? <br /> <br />Activities on the weekend are limited and strictly resident driven. <br />Activity items are left out in the dining room but residents must <br />seek them out individually. <br /> Most recent survey kept behind receptionist <br />desk in front lobby. Had a committee <br />member not been to the facility before, it <br />would have been difficult to find. Asked <br />that it be moved to a more accessible/visible <br />place for visitors <br /> <br /> <br /> <br />This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. <br />Top Copy is for the Regional Ombudsman’s Record. Bottom Copy is for the CAC’s Records.