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<br /> <br />Resident Services Yes/No/NA Comments/Other Observations <br />15. Were residents asked their preferences or opinions about the <br />activities planned for them at the facility? <br />No Resident and relative expressed concerns of not <br />being asked preference. They were not asked if <br />they want to attend activities the day they occurred <br />or if they needed assistance to participate. <br />16. Do residents have the opportunity to purchase personal items of <br />their choice using their monthly needs funds? <br />Can residents access their monthly needs funds at their <br />convenience? <br />yes <br /> <br />yes <br /> <br />17. Are residents asked their preferences about meal/snack choices? <br />Are they given a choice about where they prefer to dine? <br />yes <br />yes <br /> <br />18. Do residents have privacy in making and receiving phone calls? yes <br />19. Is there evidence of community involvement from other civic, <br />volunteer or religious groups? <br />yes The local Hot Rod association was having a <br />car show in parking lot. They also bring fruit, socks <br />and underwear at Christmas Holiday. <br />20. Does the facility have a Resident’s Council? <br />Family Council? <br />yes <br />no <br /> <br /> Areas of Concern Yes/No/NA Exit Summary <br />Are there resident issues or topics that need follow-up or review at a later <br />time or during the next visit? <br /> Negative attitude of many staff members expressed by residents and <br />relatives. <br />Delay in answering call bells-one resident reported being wet several hours <br />before being helped. <br />Lack of assistance getting in and out of bed. <br />Daily activity calendar in very small print. <br />A family member indicated no one comes to ask about or assists in attending <br />activities. <br /> Discuss items from “Areas of Concern” Section as <br />well as any changes observed during the visit <br /> Interim Nursing Administrator was very <br />receptive to concerns expressed. She has had <br />experience as a CNA before becoming a nurse. <br />She was aware of “attitude issues” and said she <br />has been working with staff individually and as a <br />group to address this. <br />She also is working on call bell response. <br />She indicated she was aware of activity concerns <br />and was working to make changes . <br /> <br />This Document is PUBLIC RECORD. Do not identify any Resident(s) by name or inference on this form. <br />