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<br />Short Form PC Fee Agreement 30 Oct 2018 <br /> Page 1 of 7 <br /> <br />Orange County <br />P.O. Box 8181 <br />Hillsborough, NC 27278 <br /> <br />Willis of North Carolina, Inc. <br />214 North Tryon Street, Suite 2500 <br />Charlotte, NC 28215 <br /> <br /> <br /> <br />SERVICE AGREEMENT <br /> <br />This Service Agreement (this “Agreement”) is made by and between Orange County and Willis of North <br />Carolina, Inc. (“Willis Towers Watson”) as follows: <br /> <br />1.0. Services and Responsibilities <br /> <br />1.1 We are committed to acting in your best interests in providing services to you. We will place <br />the following lines of insurance coverages for you (the “Coverages”), provide routine policy service <br />on all policies we place for you and provide the other services described herein (collectively, the <br />“Services”): <br /> <br />x Environmental Pollution Liability <br />x Storage Tank Liability <br /> <br />We will provide consulting service on other lines of coverage as requested: <br /> <br />x Workers’ Compensation or Excess Workers’ Compensation <br />x Commercial General Liability <br />x Business Automobile <br />x Umbrella Liability / Excess Liability <br />x Employment Practices Liability <br />x Crime <br />x All Risk Property Coverage <br />x Environmental Liability Coverage <br />x Other miscellaneous policies as needed <br /> <br />We will provide other services described herein (collectively, the “Services”): <br /> <br />x Complete 4 claims reviews by 11/30/2019 <br />x All telephone calls, emails, written correspondence, etc. will be addressed within 24 <br />hours. <br />x All policies will be delivered to Orange County within 30 days of receipt from the <br />carriers(s) to Willis Towers Watson. <br />x Initial program design presented to Orange County no later than 30 days prior to <br />renewal. <br />x As needed, consulting with the Risk Manager on any risk related issue. <br />x Loss Control Advocacy as needed. <br />x Claim Advocacy as needed. <br /> <br />1.2 The Services we provide to you rely in significant part on the facts, information, and <br />direction provided by you or your authorized representatives. Accordingly, you must provide us with <br />complete and accurate information regarding your loss experience, risk exposures, changes in the <br />analysis or scope of your risk exposures, and any other information reasonably required or requested <br />DocuSign Envelope ID: E4FD5794-D67D-4793-B368-125A825A7522