Stratford 2019-03-12 - Laserfiche WebLink

Browse Search

Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home Nursing Home Adult Care Home Facility Name/Address: TheStratford 405 Smith Level Rd Chapel Hill NC 27516 Visit Date: 03 /12 / 19 Arrival time: 100 PM Name of person exit interview was held with: Latescha Morse Interview was held: XX in Person Admin. SIC (Supervisor in Charge) Other Staff Rep. Latescha Morse, Care Coordinator Committee Members Present: Yvonne Mendenhall, Nancy McCormick, Shade Little Report Completed by: Yvonne Mendenhall Number of Residents who received personal visits from committee members: 10 Resident Rights Information is clearly visible XX Yes Ombudsman Contact Info is correct and clearly posted: XX Yes The most recent survey was readily accessible: Yes No (Required for Nursing Homes Only) NA Staffing information clearly posted: XX Yes Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? YES 1-There was considerable staff and visitor interaction with residents 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? YES 2- People said they were well cared for 3. Did you see or hear residents being encouraged to participate in their care by staff members? YES 4. Were residents interacting with staff, other residents & visitors? YES 4- There was considerable interaction including a small group activity and following discussion with lots of laughter 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? YES 5- Especially notable in Memory Care, everyone was greeted by name, hugs and comments 6. Did you observe restraints in use? NO 7. If so, did you ask staff about the facility’s restraint policies? N/A Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? YES 8- All but one, who said she liked it at The Stratford, but missed home. (She has been there for 4 years). 9. Did you notice unpleasant odors in commonly used areas? NO 9- The entire facility was clean, bright, and smelled fresh. Fresh flowers were in various areas including on the lunch tables. 10. Did you see items that could cause harm or be hazardous? NO 11. Did residents feel their living areas were too noisy? NO 12. Does the facility accommodate smokers? Where? XX Outside only YES 13. Were residents able to reach their call bells with ease? 13- most residents were in the public areas after lunch, so call bells were not noted. 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? YES 15- New bulletin board displays were noted in several locations, lots of color and introducing activities and thoughts 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? YES YES 16- The Chapel Hill Transit senior bus stops outside the building and residents go shopping or just bus riding. 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? YES 17- Several residents were eating ham sandwiches instead of the fish entrée, those eating the fish lunch said it was very good. 18. Do residents have privacy in making and receiving phone calls? 18- Did not observe