Carillon 2019-05-07 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: Family Care Home Nursing Home X Adult Care Home Facility Name/Address: Carillon of Hillsborough 1911 Orange Grove Road Hillsborough NC 27278 CENSUS 62 total 33 AL 23 MC (96 licensed) Visit Date: 05/06/2019 Time spent in facility: 1 hr. Arrival time: 10:10 X am pm Name of person exit interview was held with: Briana ________ X Admin. Interview was held: _X in Person Phone SIC (Supervisor in Charge) Other Staff Rep. Pamela Sullivan RN (Name & Title) Committee Members Present: Bill Morgan and Gloria Brown Report Completed by: Gloria Brown Number of Residents who received personal visits from committee members: 4 Resident Rights Information is clearly visible: X Yes No Ombudsman Contact Info is correct and clearly posted: X Yes _ No Add “Cox” The most recent survey was readily accessible: Yes No (Required for Nursing Homes Only) Staffing information clearly posted: Yes X No Leadership have name badges but no roster as to who is on duty for the shift Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes 2..Memory Care residents were neat and clean and their rooms were being made up, after lunch and shift change so most were resting in their rooms. 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 4. Were residents interacting with staff, other residents & visitors? Yes 4. Memory Care: staff engaged getting some residents ready for the day, early risers were up, out and about. Some MC residents were watching TV and others reading magazines. 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5. Memory Care staff seem very familiar with residents’ daily routines and appear very engaged with residents. Joyce was back after being out for a week. So the routine was getting back to normal. 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? NA Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? Yes 8. One resident states that he loves the care that he receives here PLUS they have a new chef and he was able to make a special choice for his eggs vs. scrabbled. Several (3) commented who were playing Dominos in the rec/arts room about food. Residents run a Book Club and Spiritual Club. 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? No 11. Did residents feel their living areas were too noisy? No 11. Variety of areas for quietness around the AL and MC centers. 12. Does the facility accommodate smokers? Where? Outside only In-side only Both Inside/Outside Regulations permit smoking only outside the building. NA 12. No residents were smoking anywhere around the facility. 13. Were residents able to reach their call bells with ease? Yes 13. Residents all have call bell necklaces. 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? NA NA 14. No call bells heard during visit. Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15 .A variety of activities are posted on a monthly calendar including a lot of outings in the community now that the weather is nice, A Carillon newsletter in the lobby, Today’s Activities and Today’s meal menu for the day.