Adorable Senior Living 2019-05-06

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Census: 12 Facility Type: Family Care Home Nursing Home X Adult Care Home Facility Name/Address: Adorable Senior Care 10 W Queen St Hillsborough, NC 27278 Visit Date: 5 /6/19 Time spent in facility: 0 hr 48 min Arrival time: 11:00 x am pm Name of person exit interview was held with: Interview was held: X in Person Phone Admin. SIC (Supervisor in Charge) Other Staff Rep. (Name & Title) Committee Members Present: Bill Morgan, Gloria Brown Report Completed by: Bill Morgan Number of Residents who received personal visits from committee members: 2 Resident Rights Information is clearly visible: Yes No Ombudsman Contact Info is correct and clearly posted: X Yes No The most recent survey was readily accessible: Yes No (Required for Nursing Homes Only) N/A Staffing information clearly posted: Yes No N/A Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? yes When we arrived, about 6 residents were congregating in the communal area and were dressed, clean and interacting with he staff and each other. 3 were coloring with staff assistance and 3 were watching tv. Others were in their rooms, most were napping but also appeared neat and dressed 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes 2. all residents appeared to be neat and clean when we arrived at the residents. A few residents were napping or in their rooms, but they appered to be dressed as well 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 3. Staff were activity engaged with residents 4. Were residents interacting with staff, other residents & visitors? Yes 4. Three residents were participating in a craft activity when we arrived, a volunteer joined them about 11:30 and sung with 6 residents 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 5 Signing activity was modified to ensure all could participate, 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? No Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? n/a 8. residents we talked to were unable to answer, 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? Yes 11. Did residents feel their living areas were too noisy? no 12. Does the facility accommodate smokers? Where? Outside only Inside only Both Inside/Outside n/a 12. there were no residents smoking during the visit 13. Were residents able to reach their call bells with ease? yes 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? n/a No call bells were in use when we were visiting Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? yes 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Yes 18. Do residents have privacy in making and receiving phone calls? Yes 18. One resident was observed talking on her phone in her room, away from staff