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APPENDIX D – Orange County Student Satisfaction Survey Results <br /> <br />Everyone reported they know about the library. <br /> <br />Overall Satisfaction <br />Students were asked to rate their overall satisfaction with their recent customer service <br />experience at OCC. <br /> <br />19 <br />18 <br />17 <br />15 <br />9 <br />8 <br />7 <br />7 <br />5 <br />4 <br />3 <br />3 <br />1 <br />1 <br />0 <br />0 5 10 15 20 <br />Single Parent Program <br />Emergency Financial Assistance <br />Food Pantry <br />Counseling Services <br />Tutoring Services <br />Security <br />Adacemic Advising <br />Library <br />Did Not Know About This Service <br />4.42 <br />0 <br />0.5 <br />1 <br />1.5 <br />2 <br />2.5 <br />3 <br />3.5 <br />4 <br />4.5 <br />5 <br />Average Score <br />Overall Satisfaction with Recent Customer Service <br />Experience