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APPENDIX D – Orange County Student Satisfaction Survey Results <br /> <br />Student Satisfaction <br /> <br />The scale was from 5- Completely Satisfied to 1- Strongly Dissatisfied <br />Satisfaction with Services <br />Students were asked to report how satisfied they were with the services on OCC. <br />Students were the most satisfied with the single parent program, GoPass, and Veteran’s affairs. <br /> <br />Students who selected “Other” reported dissatisfaction with the following: <br />Items Count <br />Lack of Coffee 3 <br />Lack of student lounge/center 2 <br />Lack of Engineering classes 1 <br />Parking issues 1 <br />Lack of Cafeteria 2 <br /> <br />Knowledge of Services <br />Students had the option to select “did know about this service” <br />Students most commonly did not know about the Single Parent Program, Veteran’s Affairs and <br />Emergency Financial Assistance. <br />4.48 <br />4.47 <br />4.46 <br />4.42 <br />4.38 <br />4.33 <br />4.26 <br />4.21 <br />4.2 <br />4.04 <br />4.02 <br />3.96 <br />3.95 <br />3.93 <br />3.62 <br />0 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 <br />Single Parent Program <br />GoPass <br />Veteran's Affairs <br />Security <br />Library <br />Adacemic Advising <br />Emergency Financial Assistance <br />Counseling Services <br />Career Services <br />Financial Aid <br />Disability Services <br />Tutoring Services <br />Course Availiblity <br />Food Pantry <br />Other <br />Satisfaction with Services