Agenda Attachment A - Durham Technical Community College - Orange County Campus FY19-20 Operating Budget Request and CIP

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Hanover Research | December 2017 © 2017 Hanover Research 9 Finally, local employers regularly hire workers with associate’s degrees for administrative roles. Several interview participants mentioned jobs requiring “administrative skills” or “administrative support roles.” As discussed in detail below, computer and software skills are especially important. For these jobs, as Strickler told Hanover, an associate’s degree is “certainly career - enhancing.” Durham Tech’s existing office administration programs can meet the demand for individuals with relevant training. PUBLIC SAFETY Local government is one of the largest employers in Orange County,19 and the most significan t workforce need among government jobs appears to be public safety training. Several interview participants mentioned law enforcement, emergency medical services (EMS), and fire protection technology as areas in which Durham Tech could contribute to Orange County’s needs. Durham Tech’s website indicates that law enforcement 20 and EMS21 programs are in progress at the Orange County campus in fall 2017,22 but fire protection technology is not yet available in Orange County.23 Figure 1.2: Public Safety Program Needs Dinah Jeffries, who oversees Orange County Emergency Services, told Hanover that the county could benefit from Durham Tech providing necessary training for a variety of public safety workers, especially fire and EMS workers. The anonymous leader thought that several areas in the county would benefit from high -quality local training for “sheriff’s deputies, emergency medical technicians, and rural fire districts.” Strickler pointed out UNC Health Care employs its own “hospital police” and “hospital -based ambulance service,” including its own workforce of EMTs. Strickler also thought there might be a more exte nsive need for paramedics. 19 “2017 State of the Community Report,” Op. cit. 20 “Basic Law Enforcement Training.” Durham Tech. https://www.durhamtech.edu/publicsafety/BLET.htm 21 “Emergency Medical Science.” Durham Tech. https://www.durhamtech.edu/publicsafety/emergencymedicalscience.htm 22 “Orange County Campus Schedule,” Op. cit. 23 “Fire Protection Technology.” Durham Tech. https://www.durhamtech.edu/publicsafety/fireprotectiontech.htm Fire Protection (not offered in Orange County) Emergency Medical Science Basic Law Enforcement Employers also need more workers with basic IT skills. They list administrative skills, including computer and office software skills, as among the most important workforce needs in Orange County.