Orange County NC Website
Browse       Search
<br /> <br /> Areas of <br /> Concern <br />Yes/No/NA Exit Summary <br />Are there resident issues or topics that need follow-up or review at a later <br />time or during the next visit? <br /> <br /> <br />Activities <br /> <br /> <br />Personal Care: Finger and toenail care needed <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />Staffing: Not enough especially night shift; noticed use of ear pods <br />despite NHA stress not to use personal cells while on duty <br />YES <br /> <br /> <br /> <br /> <br />YES <br /> <br /> <br />YES <br /> <br /> <br /> <br /> <br /> <br /> <br />YES <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> YES <br />Staff & residents very positive comments re: <br />new NHA: “he listens to me.” Remarkable <br />change. Two had been elsewhere and <br />mentioned “this was the best.” <br /> <br />Need activities more individualized for those <br />not interested in “group” sessions, e.g. bingo. <br />NHA confirmed clipping of finger nails was <br />within CAN scope of practice.; said he would <br />check about the resident’s care. He also <br />thought since a dental event had recently <br />happened , a podiatry visit was shortly <br />expected. <br /> <br />Several residents concerned not enough staff <br />present especially at night. <br />NHA emphasized he noted use of personal <br />devices; said he was working hard to change <br />habits; said staff knew the use of items would <br />be grounds for dismissal; agreed personal <br />habits difficult to change. Members <br />suggested might be helpful if rounds were <br />made by NHA on shifts other than day, also <br />on weekends/holidays. <br /> <br />General appearance throughout facility <br />noticeably improved; little odor, all visited <br />areas clean; staff observed using correct <br />hand hygiene. D, Housekeeping lauded by <br />members. <br /> <br />Staff grieving recent death of Director of <br />Nursing. Poster placed at front entrance with <br />photo of DON; signed by many staff. All were <br />encouraged to add comments. However, <br />none of the residents visited had noted any <br />decrease in staff interest for their needs. <br />Interim DON in place. <br /> <br />Top Copy is for the Regional Ombudsman’s Record. Bottom Copy is for the CAC’s Records.