Parkview 2019-02-09 - Laserfiche WebLink

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Facility Type: ☐Family Care Home X Nursing Home ☐Adult Care Home ☐Combination Home Facility Name/Address: Parkview Health and Rehabilitation Center, 1716 Legion Drive, Chapel Hill, NC 27516 Visit Date: 2 /9 /2019 Time spent in facility: 1 hr min Arrival time: 10:00 X am ☐ pm Name of person exit interview was held with: Interview was held: X in Person ☐ Phone ☐ Admin. X SIC (Supervisor in Charge) ☐ Other Staff Rep. (Name & Title) Joshua Selly, RN Committee Members Present: Vibeke Talley, Bill Morgan, Stephanie Boswell Report Completed by: Stephanie Boswell Number of Residents who received personal visits from committee members: 2 Resident Rights Information is clearly visible: X Yes ☐ No Ombudsman Contact Info is correct and clearly posted: X Yes ☐ No The most recent survey was readily accessible: X Yes ☐ No (Required for Nursing Homes Only) Staffing information clearly posted: X Yes ☐ No Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes* 2: There were several residents still in bed during our visit. One resident said it was not her preference to still be in bed. Both residents report staff is very friendly and helpful. 3. Did you see or hear residents being encouraged to participate in their care yy staff members? NA One residents call bell was not within reach. Water was on the floor and the bed was in the highest position. The residents leg was hanging off the bed. One CAC member went for a staff person, and they came quickly to address it. 4. Were residents interacting with staff, other residents & visitors? NA 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? NA 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? Yes 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? No 11. Did residents feel their living areas were too noisy? No* 11. Noise level was very low. 12. Does the facility accommodate smokers? Where? ☐ Outside only ☐ Inside only ☐ Both Inside/Outside No 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? Yes* 14. One resident (who was not interviewed) pressed call bell while committee members were present in hallway. Staff responded within 2 minutes. Resident Services Yes/No/NA Comments/Other Observations