Adorable Senior Living 2019-01-30

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Community Advisory Committee Quarterly/Annual Visitation Report County: Orange Census: 13/17 (licensed) Facility Type: Adult Care Home Facility Name/Address: Adorable Senior Care 401 West Queen Street Hillsborough, NC Visit Date: 01 /30/ 2019 Time spent in facility: hr 45 min Arrival time: 3:00pm Name of person exit interview was held with: Maria Martin Interview was held: in Person SIC (Supervisor in Charge) Committee Members Present: Will Lang, Gloria Brown Report Completed by: Will Lang Number of Residents who received personal visits from committee members: 5 Resident Rights Information is clearly visible: Yes Ombudsman Contact Info is correct and clearly posted: Yes The most recent survey was readily accessible: Yes No (Required for Nursing Homes Only) Staffing information clearly posted: NA Resident Profile Yes/No/NA Comments/Other Observations 1. Do the residents appear neat, clean and odor free? Yes 1. Most residents were gathered in the common area upon our arrival. All appeared well groomed and dressed in clean clothing. 2. Did residents say they receive assistance with personal care activities? Ex. brushing their teeth, combing their hair, inserting dentures or cleaning their eyeglasses? Yes 2. Most residents require some assistance with ADLs. Staff are attentive and provide assistance as needed. 3. Did you see or hear residents being encouraged to participate in their care by staff members? Yes 3. One resident left the group stating she was going to the bathroom. We observed staff recognizing her actions and moving to assist. 4. Were residents interacting with staff, other residents & visitors? Yes 4. Our arrival coincided with a staff shift change. We observed staff interacting with each resident in the common area, inquiring about their day and personal status. 5. Did staff respond to or interact with residents who had difficulty communicating or making their needs known verbally? Yes 6. Did you observe restraints in use? No 7. If so, did you ask staff about the facility’s restraint policies? NA Resident Living Accommodations Yes/No/NA Comments/Other Observations 8. Did residents describe their living environment as homelike? Yes 9. Did you notice unpleasant odors in commonly used areas? No 10. Did you see items that could cause harm or be hazardous? No 11. Did residents feel their living areas were too noisy? No 12. Does the facility accommodate smokers? Where? Outside only Inside only Both Inside/Outside No 12. There does not appear to be any resident smokers or clearly defined “smoking area.” 13. Were residents able to reach their call bells with ease? Yes 14. Did staff answer call bells in a timely & courteous manner? If no, did you share this with the administrative staff? Yes Resident Services Yes/No/NA Comments/Other Observations 15. Were residents asked their preferences or opinions about the activities planned for them at the facility? Yes 15. Residents would prefer to have singing everyday, yet the staff provide other options for variety. 16. Do residents have the opportunity to purchase personal items of their choice using their monthly needs funds? Can residents access their monthly needs funds at their convenience? Yes 17. Are residents asked their preferences about meal/snack choices? Are they given a choice about where they prefer to dine? Yes 17. Residents are able to dine in their rooms if that is their preference. 18. Do residents have privacy in making and receiving phone calls? Yes 19. Is there evidence of community involvement from other civic, volunteer or religious groups? Yes 19. Staff indicate that weekly prayer service provided by an outside pastor is a favorite of residents.